Returns Policy

Returns Policy

At TheLandingWorld.com, we value every customer and want you to be completely confident in your purchase. Please review your order carefully before completing your purchase, as we offer a curated marketplace of designer, artisanal, and handcrafted treasures, many of which are limited edition or one-of-a-kind.

Eligible Items – 14-Day Returns
Returns will gladly be accepted within 14 days of receipt, with the exception of all final sale items listed below. Eligible items must be:

• Unused and unworn, unwashed and returned in origional packaging
• All tags must still be attached
• With authenticity cards included, if applicable
• Customer is responsible for return shipping fees and shipping insurance and a $7 restocking fee
  

Refunds
Refunds for eligible items will be issued to the original payment method (credit card) or as in-house store credit for exchanges, depending on the item. Please allow 10 to 14 days for processing your return once it is received and inspected.

Return Process

1. Review the size, color, and product description carefully before placing your order.
2. Initiate your return via our customer service portal within 14 days of receipt.
3. Ship the item back to the original shipping address from which it was sent, unused, in its original packaging, with tags and authenticity cards intact.
4. Please allow 10 to 14 days for processing your return once it is received and inspected.
   

Final Sale Items
Due to their artisan, handcrafted, or one-of-a-kind nature, returns will can not be accepted for the following categories:

• Designer handbags, artisan or handcrafted apparel, accessories, shoes and jewelry
• Swimwear is not a returnable item
• Furniture, homeware, and bathware
• Perfumes, makeup, soaps, personal bath items
• Altered apparel, special orders, or personalized/monogrammed items or bulk purchases
• Items marked as “Sale” or discounted items sold with a coupon or promotion
• Food, Beverage or consumable items
• Discontinued items no longer sold on our website
  

We reserve the right, at our discretion, to determine whether returned merchandise meets these conditions. Shipping fees are non-refundable. Many of our items are designer or luxury pieces sold below full price and may hold or increase in value over time. If a return is not possible, you may consider consigning select items through trusted platforms such as The RealReal or Poshmark.

Our return policy lasts 14 days. If 14 days have passed since your delivery date, unfortunately, we can’t offer you a full refund or a new exchange.

We are unable to process order cancellations, refunds, exchanges, or returns while your item(s) are in transit. We are not responsible for shipping delays caused by tariffs or carrier backlogs. Please note that custom or handmade items will ship when they are ready, and our cart system may not always display the exact shipping dates. For any questions regarding your order or shipping, please contact us at art@thelandingworld.com.